Start with monthly volume
Buy for your busy months, not your average. A machine run near its maximum duty cycle every month will need service constantly.
Paper handling matters more than speed
Extra trays, heavier media support and a reliable document feeder change daily experience far more than a few extra pages per minute.
Finishing options
Stapling, hole punch and booklet making are expensive to add later. Decide before purchase whether your work really needs them.
Check parts and service availability
Ask what wear parts cost and whether local technicians stock them. An excellent machine with scarce parts becomes an expensive paperweight.
Need a hand with this?
If a symptom in this guide matches what you are seeing, call (214) 299-6245. Phone triage is free, and plenty of calls end without a service visit. If a visit is needed, see copier repair or preventive maintenance.