The hard drive is the risk nobody thinks about
Many copiers store scanned and printed images. Before disposal or lease return, ensure the drive is wiped or removed according to the manufacturer's procedure and document it.
Secure print release
Requiring a PIN or badge at the machine stops sensitive documents sitting in the output tray and cuts wasted pages at the same time.
Firmware and network hygiene
Change default admin passwords, disable unused protocols such as FTP and Telnet, and keep firmware current. Copiers are network devices and get scanned like any other.
Scan destinations
Audit scan-to-email and scan-to-folder targets periodically. Former employees in an address book are a quiet data leak.
Need a hand with this?
If a symptom in this guide matches what you are seeing, call (214) 299-6245. Phone triage is free, and plenty of calls end without a service visit. If a visit is needed, see copier repair or preventive maintenance.