Terms & Conditions
The basic terms for service, quotes, payment and use of this website.
Estimates and quotes
Quotes are based on the information provided and on inspection findings. If a machine reveals additional faults during service, we will contact you for approval before exceeding the approved amount.
Diagnostic fee
A flat diagnostic fee applies to on-site visits and is quoted before dispatch. Where a repair is approved and completed on the same visit, the fee is credited against the repair.
Parts and warranty
Parts we supply carry the applicable manufacturer warranty. Our labor is warranted for the period stated on your service summary, provided the machine has not been serviced by others or operated outside manufacturer specifications in the meantime.
Payment
Invoices are due on the terms shown on the invoice. Contract accounts are billed monthly. Late balances may pause non-emergency scheduling.
Customer responsibilities
Please provide safe access to the equipment, power availability, and a contact who can approve work. Some repairs require moving heavy machines; we may reschedule if access is unsafe.
Limitations
We are not responsible for loss of documents stored on device drives, for consequential business losses arising from downtime, or for pre-existing damage disclosed on the service summary.
Website use
Content on this site is provided for general information about our services and is not a guarantee of specific repair outcomes. Guides are written for typical office equipment and may not match your model.
Questions
Contact Melissario Co., 1235 W Avenue A, Garland, TX 75040 — (214) 299-6245 — info@melissarioco.homes.
Copier down? We can usually be on site the same day.
Talk to a real technician in Garland — no call centers, no scripts.